My post wasn't really about technical support, it's about the merits of Google's decision to fuzz your search terms in the name of better results. I'm aware of verbatim search and the fact that I can quote words to make them required for the search results. I'm saying that it's a recent phenomenon for Google to intentionally ignore words in my query in order to include more results. I'm not really sure why anyone at Google would ever think that to be a good idea.
I can guess that it's because most of their queries are closer to natural language ones and not to a specific term search. If you think that way it's clear why more related results can be useful. Though on a specific term search it is a disaster.
