I'm impressed that Dell have created a laptop aimed at developers, but I've stopped buying Dells completely as I've had an endless string of issues going back ten years with their power supplies.
And it isn't just me either, everyone I know has had similar issues with the power supplies splitting (and eventually failing) right at the bend as it enters the laptop... Then the replacements are $100.
I'm buying laptops to last. Dells simply do not. Even their "high end" Latitudes and XPS laptops are cheaply made.
I won't buy another Dell until I see an improvement in the quality of the power supplies and ideally a single universal power supply across their entire range (why does one range have two new incompatible PSUs a year?).
Apple and Thinkpad/Lenovo both have much higher quality power blocks and both have universal power supplies within the same range. I buy two Thinkpad Txxx or Macbook Pros I can interchange the power supplies!
Every macbook power supply (cable) will split and fray within two-three years (depending on use). However, here in Norway they have a 5 year (goverment mandated) warranty, so no problems just bringing it in and going back out with a brand new adapter.
You can't use "every" and "depending on use" in the same sentence, as that could be said of anything. I have a four year old cable of said type which, except for a little dust, is looking as good as new.
Were you to say that it occurs during average usage however, I agree that it would be an issue.
I read "depending on use" as a modifier to 2-3 years not on every. That is to say the cable will break sometime between 2-3 years with heavy use being sooner rather than later.
That's what I meant yes. Although I guess if you are really careful it would probably last longer. However the heat from the adapter (and the magsafe plug) will slowly degrade the rubber and glue.
The one I'm currently using is 6 years old. My boss had to replace his within a couple years and they showed him how to properly wrap the cable. He taught us and it's been fine.
Hey more anecdotes! I love my Air, it will be replaced with Airs until the patent on MagSafe runs out. That having been said, Apple's fray-prevention on all of their cords is nothing more than "pretty design". It certainly isn't functional or it would look like the same component on other cables... that... actually prevent the fraying in question.
Me too. I've owned several and without exception the cords turn brownish, get soft, and then ultimately fray. I've tried all sorts of ways to gently wind/pack them, all sorts of preventative tapes/heatshrink tubing, but eventually (2 years, tops) they all fail. I like the (relatively) light weight and decent design, but they simply don't last.
I will say though that even if that is the case, at least I can buy a Macbook power supply "anywhere." I can drive down to BestBuy and buy one today.
With Dell's PSUs you can essentially only buy them from Dell's online store. I mean there are some HK sellers but they don't get certified as safe by any reputable agency. So either way, you'll be laptop-less for a week or more.
Universality is within itself a massive perk. It means the power blocks are more common, easier to obtain, and sometimes cheaper. It also means that if I buy two laptops from the same manufacturer I have a backup power brick for "free."
To give you another perspective:
I bought a Dell Latitude including 3 year extended warranty for less that a similar powerful Macbook that has 1 year warranty.
I had a problem with the motherboard after a couple of months and a Dell technican came to my house and fixed it the next day for free. I dont have to drag it into their shop and give it away for days/weeks like in Apples case.
Lenovo has similar offerings for business customers.
On Dells (and Lenovos of course) i can actually replace the battery if its broken (on their business laptops atleast, the Ultrabook Designtrend which Apple invoked doesnt allow this), on any modern Macbook i cant.
My Latitude from 2009 is now still used by my mother and she didnt have any problems with it since i gave to her, power brick is fine, while my current Macbook Air of 1 1/2 years needed a new one recently because the old one had died.
That being said the built quality of Dells Business grinders isnt really that great, but i heared the more "Apple-like" machines are better in that regard.
I've owned various MBP's and Airs since they switched to Intel processors (whenever that was). I travel heavily, and port my laptops between the office and two houses when I'm not traveling. I don't recall any problems with any of my power adapters ever, other than 1 which apparently just up and quit one day. I have a couple of MagSafe adapters that are 6+ years old and going strong.
Up until about 6 months ago it was my main computer, used constantly and taken everywhere. It's the original PS too. Maybe the way I wind up the cords has something to do with it? Most people I see don't do it this way: [1]
If you don't buy a brand because of previous flaws, then you don't buy products of any brand out there. Remember the power supply of Macbook Pro taking fire? Guess that's even worse.
I ordered a Dell desktop online in 1999 to be shipped to my apartment. I filled out everything including an evening phone #, but not a daytime #. A week later no shipment so I call Dell and they say they need a daytime #, so I give them my company #. Another week goes by and no desktop. At this point I am needing to use the desktop. I call Dell and they say the company I worked for (the daytime # they demanded) was a little behind on payments so they decided to take my money in recompense and not ship me a computer. I had to go to the CTO of my company and have my company repay me. Incidentally, the Dell's we used as servers with Red Hat would freeze up all the time.
So yes, I have avoided Dell since then. I have been relatively happy with their competitors, so why go back? My only personal experience with them was a bad one. Other sysadmins I have worked with would go to the trouble of migrating from a Dell server environment to an HP one, when new machines were needed, because they felt HP servers were superior to Dell, and it certainly seemed that way. I don't know what their desktops are like as I was never shipped one. There is a reason their stock has sunk and they are going private. Yes the market has shifted, but they did not shift with it - Apple and other companies have.
I have a System76 Ubuntu laptop. As I have a tablet and desktop, I don't need to use it much. The one problem I have had is battery life. I have been too busy to really look into it, I don't know if that's normal or if I can tune something.
If this story is true you should contact your state attorney general or state consumer protection authority.
That is extremely illegal. I would have also immediately issued a chargeback.
I have my doubts about your story; but that's only natural. Did you have this statement by Dell support about "late payments" by your employer as cause for taking your funds illegally in writing?
I placed the order online, but I was told about the fund holding over the phone when I called support. One advantage they had over me was they had put me two weeks behind schedule so I was running around dealing with that instead of dealing with Dell.
I remember Apple recalling all of them and apologising.
When people moaned at Dell on their community voting page (Dell IdeaStorm) Dell basically said "we aren't changing, this is a business decision."
And it is. Dell releasing several new incompatible PSUs every year and over-charging for them is very much a "business decision" therefore I choose to take my business elsewhere.
Point of fact: There are several companies I refuse to do business with because I don't like how they operate. Dell is one of them.
The difference is that the problems are much, much worse with some brands. For instance, I have ordered three Dell computers for myself and I have never taken delivery of a single one. In every case Dell screwed up the order and I ended up canceling before the computer actually arrived.
At the same time, I used to buy Dell machines for my employer. We were a large customer, so we got relatively good service and I never experienced any significant problems.
So the moral of the story, to me, is that Dell is fine for corporate purchases, but I'll stick with Lenovo for my personal purchases until Lenovo screws me over and I go looking for a new vendor.
My Dell Vostro 1500 is going strong 6 years later. I have replaced the charger once (50e in a local shop) but to be fair I spent 4 years cramming the charger into a bag so it isn't surprising it broke.
My experience:
I have had a Dell XPS 13 since 2007.
I had to replace the power supply last year (so after 5 years) because the connector had been broken (probably putting a foot over or pushing it with a chair). The way the connector broke made a shortcircuit in the motherboard and the laptop died but fortunately I still had an extended NBD warranty cover so they changed the mobo for free.
I had used this warranty also in the past to change the display when it had some problem a couple of years before.
The warranty didnt cover the powersupply (nor the various batteries I had to change in these 6 years, i think one every couple of years, the last one was a chinese compatible that was even bad and lasted probably 6 months).
In my previous company we had I think 5-6 XPS and 10 Latitude laptops and We had (i think) 1 motherboard problem, 1 or 2 power supply problems and dozens of batteries changed. We had also 70 or more desktops, very few failures.
I generally think Dell machines are good, but something has to be done for batteries (not only Dell ones...)
I've had a few non-Thinkpads, non-MBPs: Dell, HP, Toshiba, that i purchased from Costco. And i had problems with power supplies and hard drives, but I always got replacement parts within 2 business days by FedEx at $0.00 cost (prepaid shipping labels for defective drives).
Since i always carry an external keyboard (Matias or Apple, usually) and prop the screen up ata decent height, I can't speak to the ergonomic horrors that many laptops are, but the Dells (Latitutdes, if i remember correctly) weren't bad and didn't have any Ubuntu dual boot show-stoppers (like the recent HP's with the wireless card that's a linux compatibility horror)
So for pre-UEFI dual boots, the Toshibas and Dells were adequate. I won't be buying any more HPs, and I'll probably go to centOS or straight Debian.
> It's an impressive achievement, and it's also a sad comment on the overall viability of Linux as a consumer-facing operating system for normal people. I don't think anyone is arguing that Linux hasn't earned its place in the data center—it most certainly has—but there's no way I'd feel comfy installing even newbie-friendly Ubuntu or Mint on my parents' computers. The XPS 13 DE shows the level of functionality and polish possible with extra effort, and that effort and polish together means this kind of Linux integration is something we won't see very often outside of boutique OEMs.
This is not extra effort, though. The same effort is required to make their Windows computers work. What you are experiencing is the realization that for most computers, there is no effort made to have them run linux well
Linux's biggest problem is one of perception. Because people are used to their Windows and Mac computers "just working", they think that is the steady-state of OSes, and that Linux is somehow failing to achieve normalcy.
I think the extra effort he means is that Dell had to hack in additional fixes for the trackpad, wifi, bluetooth and monitor brightness: https://launchpad.net/~canonical-hwe-team/+archive/sputnik-k... . They were all merged upstream, but if Dell had not done it, it would have been the customer spending hours on google or reading through threads on the ubuntu forums (I can speak from experience).
Well, I did. A few years ago, my mom was having a bunch of trouble with xp on her netbook, especially connecting to my house wifi. Did a dual boot install of Ubuntu 10.04 on it, and once I installed the flash/mp3 packages, had absolutely no issues with it. She's been using it since, updating when it tells her to, with no major issues. Now granted, this was a travel machine, so it was mostly limited to internety stuff, and the odd game of soduku, but its been a perfectly reasonable choice for her for a few years now.
Completely true. I recently installed Windows 7 on a new Lenovo T430 and it certainly didn't "just work".
Windows Update (or whatever the repository is called) couldn't find drivers for the Intel Ethernet controller, Intel Wifi adapter, Ivy Bridge chipset (!) and the Broadcom bluetooth adapter. I had to visit Lenovo's web site and manually download the drivers (the Bluetooth driver was more than 100MB!) This is a top of the line Windows laptop and none of the components are obscure.
I have one of these for work (but I have the first iteration, with the lower resolution.)
I agree with just about everything in this article. When I first got my machine, it would literally hard-freeze several times a day. I tried playing with kernel PPAs, upgrading my BIOS, etc. Eventually I contacted their support, and the next day a technician came and replaced my motherboard. It works almost perfectly now (still hard-freezes maybe once a month, but what can you do.)
I have not used any of the neato-sounding "developer tools" this computer comes with (the cloud thinger, the profile tool thinger, etc.) Perhaps I would, but then again, chef/puppet/vagrant are the de-facto standards for setting up dev environments, and they translate better to how I'd deploy something on prod.
EDIT: okay I just looked at juju. seems absurdly cool and useful. has anyone else used this?
> The trackpad does two-finger scrolling (with inertia!) without having to add some random crazy guy's PPA and install extra packages. It picked up my Wi-Fi network and joined it without requiring me to do anything other than supply the passkey.
> Is it bad if I say that I was impressed that sound worked right out of the box?
> The XPS 13 easily handled repeatedly being put to sleep and awakened without throwing a kernel panic or otherwise exploding.
Is this the usual experience installing Linux on a laptop?
(Not trolling, I've only ever used Linux on desktops/servers)
I don't have any experience with multitouch touchpads, but everything works out of the box on my Latitutde E6500 as well as on my coworker's various other Dell laptops. This laptop has the nVidia display (I historically have avoid nVidia, but the company is opening up and the non-proprietary drivers are getting better), bluetooth, WiFi, SD card, etc. all Just Working. I am running 12.04.2 with the 3.5.0-26-generic kernel - I installed the linux-lts-quantal package to pick up the updated kernel and xorg drivers (better nVidia support).
Thinkpads historically have been very compatible with linux (our family machine is a T61 I bought off of eBay very reasonably). Also nVidia display (very nice resolution LCD).
I also have a [edit] XPS M1210 vintage 2006 that also works very well, has since I bought it. I initially dual-booted, but then never used the WinXP boot and ultimately booted it off the island.
The only niggling problem I am having at this point is getting the bluetooth mouse running after a suspend/resume. Something is not coordinating in xorg - the work-around is to flip to a different virtual console and then back to the primary X11 console (<CTL><ALT><F1> <CTL><ALT><F7>). There is also something wrong with the bluetooth mouse battery display in the applet which can crash the machine(!) on resume on my XPS13. I'm not seeing that on my other laptops. The work-around is to not turn on the mouse until the machine has fully resumed. This problem came in with the linux-lts-quantal software upgrade and I expect it to be fixed Real Soon Now.
The key is to get a fairly generic laptop. I don't buy Sonys, for instance, because they have a long history of using oddball proprietary peripheral chips/configurations that don't work well with linux.
I used to have a little Asus EEE PC, for which I downloaded a community-generated EEE-specific Linux. EEE Ubuntu, I think it was. All your EEE-specific drivers pre-loaded, no extraneous junk, no funny business! So I had high hopes for this one, on account of the very limited number (3!) of different hardware configurations the distribution had to support. Surely nothing could go wrong!
Once I'd installed it, I found trackpad touch-to-tap didn't work. At all. Well, OK, the trackpad has buttons, so I suppose I'll have to live with that.
It wouldn't detect my wi-fi network, and in fact as far as I could tell wi-fi simply didn't work in the slightest. Fortunately, I have a long network cable, and I mainly used it fairly near the router anyway.
When I tried to suspend to disk, it claimed it was out of swap space, and proceeded to just shut down normally. Hmm, never mind, I can just close the lid and leave it plugged in, it's no big deal.
> Linux just doesn't seem to do laptops very well.
Linux doesn't do 'random, low-priced consumer laptops' very well. It does regular business laptops very well. I've been installing Linux on Thinkpads from the T20 days all the way to the current T430 and I've been incredibly impressed with how well everything runs.
Even cheap laptops run pretty well these days, at most you'll wrestle with the wifi drivers. The problem is the low-end market for laptops is so varied you don't get a lot of developers who get hands-on time to get the drivers working well.
Popular laptops will usually have great support unless they've got some hardware where the vendor doesn't want to play ball. But any cheap machine that's sold a lot of units will have a forum where users explain everything they've figured out.
In the old days you could buy two network cards, keep one and send one to a developer as a gift, and you'd end up getting a working driver out of the deal. Some people did that with entire laptops.
Have been running Arch and Ubuntu on Thinkpads for over 4 years now, which are known for being Linux friendly. And, to be fair, it works, but it doesn't just work. Power management issues abound: out of the box, Ubuntu on my Carbon X1 was regularly using over 10W, and it was only with substantial tweaking that I could get it to 5.5W-6W consistently. Anytime I need to restart, I need to go through the Powertop suggestions again. Certainly could write a script for that, but it doesn't just work. Suspend doesn't work all the time: I've had days where I've charged the computer overnight, thrown it in my bag, and by the end of the day it was entirely dead, complete with some minor but obnoxious filesystem corruption. Using the hardware mute button fucks up PulseAudio.
I'll point out that the Carbon X1 is hardly some "random, low-priced consumer laptop." Probably a bit less Linux friendly than more traditional ThinkPad offerings, but if you go any more higher end with Sony or whatever, I would be very pessimistic about it working, just or otherwise.
Now, for my purposes, other alternatives just don't work. I don't know an easy way to have a Windows or OSX system to throw up a private virtual cloud over LXC on your notebook so you can work from a networkless Koh Rong beach. Linux (and Ubuntu in particular) makes this trivial. Everyone else has shitty window managers, while dwm is heaven.
In that respect, Linux works. And nothing else mainstream does. But universal mediocrity isn't an excuse for mediocrity.
>> Now, for my purposes, other alternatives just don't work. I don't know an easy way to have a Windows or OSX system to throw up a private virtual cloud over LXC on your notebook so you can work from a networkless Koh Rong beach.
I've been thinking about doing that, actually, so not knowing of any easy way was a bit of a fib. Very tempting, to say the least, but free software and all.
I installed a bunch of different distributions and most of them worked well.
To say that "Linux doesn't work on laptops very well" because you had a terrible experience with a single distribution is odd. Especially when many of those distros have pretty good user communities and wikis that tell you what does or doesn't work, and how to fix stuff that's not working.
But the wider point - there are a gazzillion different distributions and sometimes there's no way of knowing if they'll work on your hardware apart from just installing it. Which does suck.
I wouldn't have mentioned it if it hadn't gelled with just about every experience of installing Linux on a laptop that I have ever read! Broken wifi, broken suspend and broken trackpad seem just par for the course. (I am sure that the 3D acceleration wouldn't have worked either, had I bothered to try to get that far.)
I just thought it was a particularly amusing example of the phenomenon.
Until a year or two ago, yes. I've been using Ubuntu on only two different laptops since 8.04 and the staggering amount of fundamental problems and regressions that occurred and continue to occur is shocking. It's gotten a whole lot better in the past year or so but before then it was Russian roulette to install a new version of Ubuntu on the same laptop hardware.
Today the bugs/regressions usually aren't of the "sound on longer works" type or "my video card worked fine in 9.04 but was mysteriously blacklisted in 9.10" type, but of the UX type. I think a lot of that is due to Gnome 3 and the CADT development model they have, and to Canonical and their clownish Unity engineering history.
I have a rather old Acer Aspire One and Linux has always worked perfectly with it. RE those who say Linux isn't good with cheap hardware.
Oddly enough it's not thin, but has been quite durable and weighs very little (~2 lbs?) and still gets somewhat meaningful battery life even all these years later.
That said, the most recent laptop I tried Ubuntu on was perfect except for the track pad, which needed touch regions to differentiate between right and left click, but instead treated everything as left click. Needless to say I decided not to install Ubuntu on it.
Recent versions of Ubuntu, Fedora and Mint have worked completely out-of-the-box on my Lenovo Carbon X1 and an old HP DV7. The only trouble I have had is with a Samsung QX410 because it has both discrete NVIDIA and integrated graphics with Optimus for switching.
What is "bad hardware"? I tried putting Linux on a Toshiba laptop and I experienced the trackpad and sleep/wake problems, and persistent problems with wifi.
Linux is a low priority for hardware manufacturers that target desktops, which sometimes leaves drivers lacking or non existent for such hardware. Many drivers are maintained by the community instead of the manufacture.
A few years ago, I had purchased a "new" laptop with an audio chip that wasn't detected by the latest kernel. I emailed the manufacturer of the chip, who assigned a developer to create a patch that was later submitted to the community driver maintainer. In this case, rather than ensuring driver support prior to release, they waited until a consumer complaint came in!
I contract from time to time, I'm very familiar with Windows 7, used it heavily alongside Ubuntu on a variety of hardware. I find various sleep, suspend and hibernation issues on all versions of Windows from 7 back. Apparently I'm not alone, Google this phrase: "windows sleep problem".
Regarding the trackpad, I had a regression going from Ubuntu 11.04 to 11.10 a couple of years back where the trackpad would freeze without fail during the first few minutes after booting. It took a couple of weeks for an update to fix it. The general support level seems to be improving now though.
Never had any trackpad problems. On rare occasions sound problems occur when using x64 distros. Only Ubuntu 10.something was able to put one of my laptops to sleep/hibernate successfully. I have never managed to do the same with other distros and laptops.
I installed Ubuntu 13.04 on an old LG F1 Express Dual. Everything works, including repeated sleep. Sleep did not work on it with 12.10. It also has two finger scroll with inertia, even on this old craptop.
No, the only trolling I'd accuse anyone of is the author. I really bore of hearing these tropes. Most of these things haven't been issues in years, certainly on PC hardware. Even on my MBA2012-> make ubuntu usb stick -> insert usb stick -> click "next" a few times, type your name, and a half hour after you started your project you have a Macbook Air, running Raring, fan, brightness, wifi, key backlights, good battery life, suspend/hibernation, etc, etc, all perfect.
I had my boss order one for me and it should arrive next week. I'm really looking forward to it after reading this article. It feels good to not pay for a Windows license that will never be used and instead support a company that appears to see the benefits of FLOSS.
"Developer" ultrabook but still with an uncomfortable left slanted keyboard layout. When will we see a programmer friendly laptop with a symmetric keyboard layout like the TypeMatrix or TECK?
I've mentioned this in other threads but my gripe is that they got rid of the pgup/pgdown/home/end/etc. column. I have no idea why, and it even looks like there's plenty of space on the laptop for it. I use those keys all day, every day, and the sad trend of laptops aping Apple's keyboard layout saddens me greatly.
And they were so close to perfection with this one. A decent, programmer friendly keyboard with concave key surfaces and a pointing stick - and I would've bought it straight away.
Unfortunately those two are a deal-breaker for me so I'll stick to my T420 and suffer the bad screen.
I really hope Google can make a chrome pixel like Linux laptop. I think it will be hugely popular among her own engineers. MacBookPro used to be perfectly fine for software development for years but after upgrading mine to one with retina display half a year ago, I no longer believe that's case. It's 2D rendering performance is sluggish, crashes couple of times every week (probably caused by some glitches during switching between integrated and discreet display). I don't mean to blame Apple, they no longer focus on PC and software development workstation laptops was never their business goal.
It is, in fact, possible to run Linux on the Chrome Pixel bare metal; Linus himself has one and likes it (and has posted about it quite a bit on Google+), mainly because of the screen. The main problem is that the SSD is sized to be a local cache for cloud data. The 32 GB SSD you get with the base model could wind up very cramped, these days; you do get a 64 GB SSD with the LTE model, but that's even pricier, and still a bit skimpy.
The 64GB Pixel is priced nearly the same as the 13 rMBP and other than the unique aspects of a touch screen and LTE, is almost half the performance of the Mac. And if something happens to your laptop, who do you really want to call for support, Apple or Google?
I'd love to see some serious competition to Apple, but it's not there yet.
Compare the specs between the two, half the RAM and a much lesser CPU. GPUs are the same, but the storage is halved too. No Thunderbolt or USB3 even. Battery life is significantly better for the MacBook. All for basically equivalent prices. It's a nice looking machine, an I'd actually prefer the Pixel screen ratio to the Mac's, but the performance to dollar ratio lies clearly in Apple's favor, and if you have any hardware hiccups, the value of Apple's support vs Google's notoriously absent support cannot be ignored either.
He's also stated a few times that the only thing he likes about it is the screen. Everything else is merely meh. Of course, he then went on to say the screen was so awesome that it easily made up for everything else.
Still, I'd kinda call that a glowing review by Linus, since he has a bit of a habit of hating stuff for the smallest of reasons. Even being "meh" without drawing his wrath is kinda an accomplishment.
I've been using a rMBP full time for work and haven't run into any of these issues. However... I am hooked up to an external display via DisplayPort about 95% of the time.
I also hooked it up with a Dell 30" display 90% of time using Apple's $100 dual-link DVI adapter. The adapter fails 3-4 times a day - display loses signal for a couple of second and then back to normal. It happens to another normal MBP with another Dell 30" display in our office as well. So the problem probably resides in the adapter not the display nor the laptop. That's probably the worst 100 dollars I was forced to pay in a couple of years.
Why did you opt for the DL-DVI adapter rather than a mini-DisplayPort to DisplayPort cable? I have my rMBP plugged into a Dell U3011 most of the time and this seems like the most straightforward way.
I use an rMBP full time at work as well with no trouble using an Apple thunderbolt display, a 27 inch dell display (via mini displayport), and a fourth 1200p display via HDMI. I'd definitely suggest going for displayport if possible over the finicky DL-DVI adaptors.
I had that problem a few years ago, and it turned out to be a precursor to the adapter failing altogether. I got it replaced under warranty and the new one has been working fine for years. So it might be worth trying to get yours replaced.
>> It's an impressive achievement, and it's also a sad comment...
Huh?
>> Linux is not yet "ready for the desktop," and I'm doubtful it will ever be—at least not in the sense that an average person could use it full-time without any assistance.
>> but there's no way I'd feel comfy installing even newbie-friendly Ubuntu or Mint on my parents' computers.
My wife is as non-techie as you can get, we bought an Dell Laptop which came with Ubuntu for her sometime back, she has no trouble, logging in, browsing, using Open Office for simple documents and spreadsheets, Skype, Google Voice, email. Hmm, when I read stuff indicating that modern Linux especially Ubuntu is hard for ordinary users it honestly makes me question the true motivation of the author when the author is a blogger who pretends to have a clue.
I have a dell xps 13 and the trackpad responsiveness is a disaster. I have tried endless combination of drivers (both Dell and third-party) and sunk 20 hours into debugging. I strongly recommend you do not purchase an XPS 13 if you do not plan to use it primarily with an external mouse.
The MBA died 2 months out of warranty, and had to have the logic board replaced. Apple comped this, thankfully. Lately it's been getting flaky and requiring forced-restrts.
The xps 13 is still under warranty and had a hdd failure requiring a new unit from dell. I also find the trackpad extremely annoying with cursor jumping from thumb bumps, so much that I cart an extra keyboard around for it.
In the end I favor the MBA for better build quality and finish but I'm not super excited about either.
And no, I'm not a laptop killer. I still have a 15 year old compaq working, though with no battery life and the DVD is dead. I've just had a rotten run of luck with these two.
Ruby 1.8 - I thought we were dinosaurs for still using it
How is the hi-res display handled on the 13" screen? Does Ubuntu have display scaling or something built-in? I have it on a machine at home but never noticed any settings related to that.
Glossy display - is it as glossy as the classic MacBook Pro, or more like the Retina, which is still pretty glossy and will make you hate being stuck by the window at Starbucks.
I want one of these, but Dell isn't doing the one thing that makes people buy their hardware - offer it a BIG discount compared to other in the market (Air, Carbon X1, etc)
I don't know about 12.04, but display scaling was part of the Ubuntu Touch announcement. Their plan is to stop defining everything in terms of pixels and start working in "grid units", which they will rescale in response to pixel density and the type of device you're on.
> The screen is glossy, which I like, a choice that will no doubt illicit [sic] an immediate "I HATE THIS AND WANT TO THROW IT OUT THE WINDOW" response for a lot of people.
This just exasperates me! The article is not bad but I reflexively lose confidence in the author when I notice spelling mistakes like that. Maybe because they're not typos but actual mistakes. I know it's arrogant and overly dismissive but I can't get over myself on this point. Sorry, you lost me at "illicit"…
The common wisdom that "linux will never be viable on the desktop" is frustrating. How user friendly and problem-free does ubuntu have to get before people stop claiming this? All drivers working by default isn't good enough? To install software on windows you have to buy it or download shady .exe files, how is this better or more user-friendly than graphical software repository?
Linux has come a long way in the context of driver support. It has not come very far at all in terms of ease of use.
When something goes wrong on Ubuntu for example, the advice is 99% of the time to open a terminal window and start running commands. This is impractical/unworkable for the majority of users.
Ubuntu might be the most forward thinking Linux distribution in terms of ease of use, but for every step forward they take two steps back.
With Unity for example doing relatively "simple" things like configuring the firewall have seemingly disappeared (as well as much other settings). They seem to have just deleted the majority of the UI and said "we'll just use search for everything!" Without thinking through discoverability.
I think Linux is great as a server operating system. But the people behind it just aren't capable of thinking like "normal" users and thus are completely unable to produce something for those users to use.
Right now the most likely contender for a Linux desktop is some kind of Android fork that extends what Google has managed to accomplish to a larger hardware set (or just take Chromium and expand that).
Usually that advice isn't badly intentioned but just because people are used to doing things that way. Just as an example, if you download a package or something even if you could use GDebi Package installer to install it with the gui, every tutorial you ever see will probably tell you do `sudo dpkg -i` or something. Nearly every Linux problem a 'regular' user is likely to have falls into this category - there's probably a semi-sane way to do it with the GUI, but everyone who uses Linux will think it's 10x easier to just give someone a command instead of clicking through some lengthy graphical process.
Dude, other things exist in the world beside Unity. Also, Unity, and the Gnome settings as part of the GNOME DE are pretty unrelated, not sure what you're on about with the Proxy talk.
> Linux is not yet "ready for the desktop," and I'm doubtful it will ever be—at least not in the sense that an average person could use it full-time without any assistance.
By this definition, Windows and Mac OS X are both not ready for the desktop. I have had "average people" come to me and rely on me for assistance with both (especially Windows) many times.
Even more baffling is the mention in the article that the trackpad is unsuitable to grab window's frames and yet this fact isn't mentionned in the pro/cons section.
I wish the author had given a word or two about fan noise under different loads.
"Because the XPS 13 is mature hardware, I didn't do any complex benchmarking. Battery life for a constant simulated load average of about 1.3 was almost exactly three hours, which isn't awful, but it isn't particularly great. The Ultrabook fared better under a real-life workload of light Web browsing, e-mailing, and writing, yielding about five-and-a-half hours of time spread across a day of work. This included a few transitions from home office to Panera Bread (or as we Ars editors like to call it, "the other office")."
I'm not a designer, so this may be terribly ignorant, but looking at some of the packaging materials in those photos made me wonder: did Microsoft's push for "flat UI" design start a trend? Or did someone else do it before them? I feel like I've been seeing it everywhere now.
Unity pre-dates Windows Phone 7 (the first appearance of the UI concept formerly known as Metro) by some months, but the idea was around before; Adobe was quite keen on it for a while.
I actually had to return two of those and got my money back at the end. The screen can never be truly black which is a "no go" if you spend half of your workday in the terminal. Other than this, it's not so bad. Oh, some of the keys are unevenly illuminated. Anyway, it's definitely a bit cheaper than MacBook Air, but for a good reason, I think. Unfortunately, only Apple pays tons of attention to every little detail. The only great (but heavily underspec'd) laptop I've found was Aspire S7. The new Kira laptop from Toshiba looks decently, but we gotta see and touch it to tell.
May be "PrtScr" is more relevant because Ubuntu uses it as shortcut key to take full and window screenshots. Also according to wikipedia "SysRq" has no standard use.
But it does have one on Linux, which is what ships with this model. If you're developing or even just tinkering and things go haywire, SysRq is much more useful than the power button. But Dell clearly copy-pasted the design from existing models. Had they consulted with a developer, it would've had Meta and Line Feed on it as well. Perhaps even a compose key, før tḣöse fūññy chàráctèrs. (Because dead keys are annoying when you have to write more than one string literal in a day.)
and, did they really have to use the Windows logo on the system key of a Linux laptop?
A nice touch would have been to make it a penguin key. Or, even a spiderman key to match the font.
I was especially happy to see that the palm rests were not gunked up with the typical annoying explosion of multicolored stickers—with the exception of a white-on-black Intel Core i7 sticker (which actually looks quite nice!)—so there's nothing to visually distract you from working.
Another nice touch would have been to put the Intel Core i7 sticker beneath the XPS badge on the bottom of the Ultrabook with the service tag, serial number, and the neat little Ubuntu sticker.
I agree, it's hands down the ugliest typeface on a laptop keyboard I've seen. I wonder if they actually put any attention to it or it so just happened.
I have a ThinkPad X201 convertible with the 12" 1280x800 touchscreen. (The screen's nothing amazing; rather dull.) But it's a great device, apart from the repeated fan weardown (replaced 3 times already) which makes it get a bit hot. If Lenovo made a decent upgrade, I'd buy it in a minute.
Anyways, I've noticed no problems working on the 12", other than the lack of pixels for virtual size (like IDEs and stuff). A 1080p resolution fixes that.
1080px is a downgrade for me - I have a 15" screen with 1920x1200. However, a similar resolution on a smaller screen might be a bit more than I want to subject my eyes to. But I don't want to give up screen real estate, either.
It's great that it works and all, but it still seems like a shameless attempt to sell what ought to be a $900 laptop for $600 more because it's for 'developers.' Maybe give them the benefit of the doubt for needlessly using an i7, but even then the mark up is still $500ish...
I'm very happy with my XPS 13 so far. I'm running 13.04 and I've encountered a few issues... however, Dell has been very responsive to my bug reports. Also, on 13.04, there is no need for the PPA. Dell's changes have been incorporated into the standard kernel.
Since then, it's been replaced twice, each subsequent system having similar issues in different areas of the screen. I'm working with someone at Dell corporate now to provide details for their engineering team...I have to imagine all three systems were from the same manufacturing run.
Many things that look like carbon fiber are not, in fact, carbon fiber. In the case of computer enclosures, it's even more so since "whoa, it's carbon fiber!" is a desirable response when doing the design.
I think this article shows that Ubuntu is suitable for the desktop world if manufacturers support it. Am pretty impressed that someone who seems to have had problems with Ubuntu before actually likes it.
And it isn't just me either, everyone I know has had similar issues with the power supplies splitting (and eventually failing) right at the bend as it enters the laptop... Then the replacements are $100.
I'm buying laptops to last. Dells simply do not. Even their "high end" Latitudes and XPS laptops are cheaply made.
I won't buy another Dell until I see an improvement in the quality of the power supplies and ideally a single universal power supply across their entire range (why does one range have two new incompatible PSUs a year?).
Apple and Thinkpad/Lenovo both have much higher quality power blocks and both have universal power supplies within the same range. I buy two Thinkpad Txxx or Macbook Pros I can interchange the power supplies!