The refund appears to only apply to "Unused JManga Paid Points". If you used your points to <strike>buy</strike> license manga, you will not be getting a refund for them. (edited to replace "buy" with "license")

The refund is only for the points you haven't spent yet. If you 'bought' something you will not get the money back and you will never get to see it again.

Fraud. Isn't that what chargebacks are for?

Yeah, that's what I've been thinking. But they've been in business since sometime in 2011, and chargebacks only seem like forever, aren't they limited to 6 months or so?

This is a big problem with the web as well (the transfer of data may be distributed and redundant but the hosting of it is not).

True, but at least with the web we have archive.org and other archiving efforts.

With DRMd ebooks there are legal and technical measures in effect to try and prevent archiving.

Archive.org is great but it's at best a very, very incomplete solution to a huge problem.

That's true, but physical archiving has it's challenges too.

I think there's an important difference between something being hard because it is and something being deliberately made more difficult that it needs to be.