It is almost worse that they paid up. The message I receive is that they will try to screw people over, but if to gets too hot they will pay up and desperately try to cover their butts. It shows them to be fundamentally dishonest at their core. Imagine being a customer. I wouldn't want to be one. I now know that if there is a problem it will be my fault, until they get too much bad publicity.

Im glad the guy got his money, but it only makes the business look worse, IMHO.