Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

I am surprised when people say Amazon has a good customer support. Either I had bad luck at least 10 times or everything else must be even worse.

Like a 2$ refund I never got because they sided with the seller even thought they did not even have postal tracking as promised.

Or the bill for Amazon warehousing I get yearly because I am stuck in their registration loop as they don't like my CC. If I asked them to stop billing a unfinished account they just answer with canned responses. Going on for several years now.

Or the time they suddenly merged my accounts and erased my ~5$ left in credits. Because apparently I should use the same account for private and business



Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: