I feel a little suspicious of the story that there were two mistakes here.
1) Citi paid the wrong amount (they paid the full outstanding amount, rather than just the one payment)
2) Citi paid out of the wrong account (Citi’s account instead of Revlon’s account)
In particular, I’m suspicious of the second claim. If Citi had paid the correct amount out of this “wrong” account, would anyone have noticed? Is it possible that paying out of account on behalf of clients is actually a normal practice? After finding out that they paid the wrong amount, is it possible that the “wrong account” is a convenient legal cover to make it more likely the payment can be reversed?
1) Citi paid the wrong amount (they paid the full outstanding amount, rather than just the one payment)
2) Citi paid out of the wrong account (Citi’s account instead of Revlon’s account)
In particular, I’m suspicious of the second claim. If Citi had paid the correct amount out of this “wrong” account, would anyone have noticed? Is it possible that paying out of account on behalf of clients is actually a normal practice? After finding out that they paid the wrong amount, is it possible that the “wrong account” is a convenient legal cover to make it more likely the payment can be reversed?