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The usual reaction in the US should be: sue them. You have the CAN-SPAM act and the Do Not Call Registry… why don't people make use of that to stop the companies from spamming them?


Because actually doing so is difficult, can be expensive, and is largely pointless.


Small claims. Up to $10k in most jurisdictions.


Maybe, but that only covers the court portion. The more problematic portion is gathering admissible evidence.

Also, it's not clear if small claims would have jurisdiction with companies that aren't in the same state.

Additionally, winning in small claims only gives you the right to chase after the award (the court is not going to collect on your behalf) -- so you still have to go to the time, hassle, and expense of trying to collect.


http://www.killthecalls.com/suing-telemarketers.html

https://www.nbc12.com/2019/12/05/consumers-winning-financial... (robocall specific)

https://www.mahanyertl.com/2018/robocalls-can-sue-telemarket... (conduct your business over mobile)

Specific to business lines, where harassment remains a legal recourse:

https://pocketsense.com/stop-telemarketers-calling-business-...

https://paysimple.com/blog/small-business-tips-for-dealing-w...

https://www.infoworld.com/article/2626467/how-to-sue-telemar...

More to the point, establishing yourself as a litigious asshole may change the counterparty's marketing calculus. Which is the principle point.


Very interesting. Thank you for this!


For what sort of damages would I sue them? I was annoyed by a 2 minute phonecall or email?

Its a regulatory thing, bump the FTC (and in this case ARIN) so they can take action.


I don't think either CAN-SPAM nor Do Not Call provides a private right of action that would apply here.




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