IMO it's not a big surprise that the RPi isn't great for "professional" product use. It's aimed squarely at tinkerers and beginners, and those people will have very different requirements than a professional.
I guess the RPi foundation has pushed for it to be used more professionally, but for power users who already know what they're doing or have specific product requirements, there have always been better devices out there.
What's the difference? I'd have though non-technical users would be a harder audience. What are the difference in requirements?
non-technical users will require stable, pre-built solutions, won't they be made by the technical users? As such, isn't serving non-technical users best done by serving technical users?
I guess the RPi foundation has pushed for it to be used more professionally, but for power users who already know what they're doing or have specific product requirements, there have always been better devices out there.