Not sure why but after entering in my zipcode it started me at NYC (I'm in NJ so I expected that) but then other pages like the interests page would start showing Chicago based information.
Same experience - I am in NYC, it started me off in Kips Bay - every time I explicitly change my locality it changes it back to Kips Bay when I navigate to a new page. Additionally, and this could be user error, but it added me to various groups I have no interest in and I had to hunt down how to leave those groups.
Back when we were still in LA figuring out grubwithus, Andrew used to give us some valuable advice -- he was always so willing and able to help. Get well soon buddy
Yes, you did a great job resolving this! I'm very impressed by your customer service. In addition to an almost immediate response via email, live help was also available (even late in the evening bay area time) and came to a creative solution. (it looks like the original spot was full, so it was rebooked at another location, and then transfered to my friend's account).
This is a great example of how a startup wins by being nimble and creative. Customer service is maybe something a huge company can outsource, but in a startup, definitely should be handled by the team directly, just like this.
We actually hosted some meals during the YC interviews for guys to participate in and chat with YC alum. We will look to do something like that again in the near future. Thanks for the feedback!
We are currently rolling out companies through our Grubwithus Groups, whereby companies can have meals around topics like "team building," "strategy,""dept A meets dept B," etc. Company members will join the Group and will get notified when there are meals for them to reserve.
We are hoping to roll out lunches in the near future and like you said, it would be awesome to have fun company lunches to meet other colleagues.